Fintech, Cloud, and Bringing Machine Learning to the Edge

A few disruptive players in the financial services scene came out to a gathering held last Thursday at Google’s offices in the Chelsea neighborhood of New York City. It was all part of an event organized by C2C Global, a community of Google Cloud users, to bring together business leaders and experts to discuss not … Read more

How CINC Cut Down Churn on Its Apps for Real Estate Agents

Real estate lead generation platform CINC made use of FullStory to reduce churn and boost conversions through its mobile app. CINC, part of Fidelity National Financial, offers real estate professionals apps to connect with clients. The company looked at FullStory’s digital experience intelligence as part of an ongoing effort to track issues more efficiency, says … Read more

Are Blockchain and Decentralized Cloud Making Much Headway?

There is some debate about potential benefits of hosting cloud computing on a centralized or decentralized network, and whether the blockchain might pose some relevance on such a front. The answer seems to be a definite maybe — under certain circumstances. Avivah Litan, vice president and analyst with Gartner, says blockchain enables decentralized cloud computing, … Read more

Fintech, Cloud, and Finding Ways to Bridge the Skills Gap

How can companies take advantage of innovation in fintech if they do not have the skills in-house or tools to exploit the latest such resources? They might tap into third-party solutions providers such as Prophix or look to education providers such as Skillsoft to tighten up those gaps. There is a growing expectation among organizations … Read more

California Association of Realtors Discusses Its Cloud Migration

The cloud migration of the California Association of Realtors (CAR) led to deeper reassessment of how the organization handled its workloads. That was one of the takeaways recalled by Josh Sharfman, chief technology and innovation officer with the organization when discussing migrated resources from on-prem to the cloud via cloud service provider OVHcloud. Sharfman says … Read more

How We’re Doing on Humanizing the Digital Experience

Humanizing the digital experience is much harder than it sounds because it involves much more than just putting a happy face on software. First companies must figure out what humanizing means and then they have to turn that into a convincing reality. The results so far have been mixed but interesting. That’s understandable considering how … Read more

Enterprise Guide to Robotic Process Automation

Judging by the interest in the concept, it looks like IT people, and even many businesspeople, have figured out the first lesson in dealing with robotic process automation: There are no robots, no androids, not even one little R2D2. RPA is about letting computers, software and, often, voice technology take over the routine, repetitive and … Read more

Startups Take Aim at Financial Inclusion

On Thursday morning, a batch of startups in a virtual demo day hosted by FinTech Sandbox talked up ways they might address financial gaps that incumbents in the market have not yet tackled. This was one of the events held as part of New York Fintech Week and included some perspectives from the public sector … Read more

Interim CIOs Favored as Organizations Seek Digitalization Push

Organizations are turning into interim chief information officers (CIOs) as they look to rapidly modernize technology across the business. The onset of COVID-19 put additional pressure on companies to digitally transform, which has also played a major factor in the rising demand for interim CIOs. Another factor is the limited market for top technology talent, … Read more

Bridging the Digital Dexterity Skills Gap

In January, 2022, Salesforce issued its Global Digital Skills Index. The results for digital readiness of corporate workforces were sobering. After surveying 23,000 employees across 19 countries, Salesforce found that nearly three out of four respondents said that they weren’t equipped with the resources needed to learn digital skills and only 31% of Gen Z … Read more