Is Microsoft Dynamics 365 Expensive?

There are no easy answers to that question. That’s because what companies consider expensive varies and is mostly determined by the value the commodity provides.

The relevant question, instead, should be whether Dynamics 365 solutions are a good investment and worth whatever price they command.

In this short blog post, we take a stab at demystifying the pricing of Dynamics 365, whether it is for Business Central, Sales, Customer Service, or Finance and Operations, and try to help you understand what you need to budget for. For a deeper look into this topic, we have a fuller blog post on it you can read here.

Dynamics Pricing

The pricing of Dynamics 365 can be quite opaque — if you don’t know what to ask for. The first mistake that companies tend to make is to assume that purchasing the solution alone makes up the cost of deploying the entire system.

That’s not true, at all. Other critical services must be paid for. Some of these critical services include support contracts with the training provider; add-on modules that are considered critical; and supplementary products that add a lot of value.

The second mistake companies tend to make is to think that the pricing of Dynamics 365 is stable. The fact is simple; it’s not, not even by a long shot.

The third mistake that companies make is thinking that even the programs of Microsoft are stable. No, they aren’t. The company has so many ERP solutions on the market for a lot of different niches, and all of these solutions come at different prices and constantly undergo name changes. That makes it difficult to get an accurate range for what any ERP solution might cost.

However, every solution has a payment structure that’s rather simple to follow. The licensing for the solution itself is calculated by full users. So the more users a company has, the more it would have to pay monthly. Asides from that monthly payment, the company that helped in implementing the solution will get a fixed base amount. That amount can range from anything around $4,000 to $100,000. It all depends on the program being implemented, and the number of users that the program is for.

There’s also a fee for support that can range from $150 to $1,200

All of this goes to show that Dynamics 365 programs can be expensive, but they can be just within the reach of most companies as well. However, the important thing when analyzing the expenses that go into this program is not how much it will cost your company, but how much it will save it.

No matter how much you spend on a Dynamics 365 solution, the resulting efficiency that the program provides means it will always pay for itself. There’s no need for a long trek to demystify the pricing of Dynamics 365 because the solution will always pay for itself in the long run.

More Blogs on Saber

For more great content, read more of Saber’s Business Central manufacturing blogs.

How Saber Limited Can Help Your Business

Saber Limited is the leading expert on Microsoft Dynamics 365 Business Central for manufacturing and is 100% committed to implementing and training your staff to the highest possible level of efficiency.

If you need industry experts who can help you implement, and train your staff on Business Central, contact us today by emailing [email protected] or visit our website at

We will be waiting to hear from you.

Leave a Comment