Field Service App for Business Central now available 

Microsoft Dynamics 365 Business Central It is a comprehensive business management solution that is easy to use and adaptable, helping you connect your business and make smarter decisions. Microsoft Dynamics 365 Business Central is well suited for small and medium-sized organizations. What makes this powerful business management solution so desirable is the advanced management of enterprise technology for financial, supply chain, sales, purchasing and warehousing functions along with deployment options. In addition, Business Central has the capabilities of service management functions available in Premium version.

Field Service app for Business Central is now available

Managing and keeping track of a service isn’t always easy, and Business Central provides a suite of tools to help. These tools are designed to support repair shop and field service operations and can be used in business scenarios such as complex customer service distribution systems, industrial service environments with bills of materials, and high volume deployments of service technicians with spare parts management requirements.

the Business center service management function Your company is allowed to:

  • Schedule service calls and prepare service orders.
  • Track parts and supplies.
  • Assign service personnel based on skill and availability.
  • Submit service estimates and service bills.
  • Facilitate inventory management.
  • Enable Mobile Service Management.
  • Equipment maintenance.
  • Track project costs.
  • Manage service contracts.
  • Warranty management.

in a iCepts Technology Group, Inc. We have further improved the service management function, which you can access through the mobile application in the field to include:

  • assignments
  • maps drawing
  • Capture the signature for approval
  • Discount policy management
  • Create roadmaps

Business Central provides features to help you deliver service based on the contracts you’ve created and the service orders you’ve committed to fulfilling. Service technicians or dispatchers will find pending service orders easy to locate when using the dispatch panel. At a glance, the dispatch panel shows orders in progress and completed orders. All field service work and information are linked back in “real time” to the business environment.

Learn more about Contact us about Better Field Service Management for Business Central

Published by iCepts Technology Group, Inc. Microsoft Dynamics 365 Business Central Partner in Pennsylvania

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