Deliver on Service Reliability with BMC Helix and SRE

Site Reliability Engineering (SRE) is a set of principles and disciplines that help achieve reliability for the services provided by a company. This article provides an introduction to the principles of SRE and explains how BMC Helix can help increase and improve service reliability and operations.

SRE: “Eminent DevOps Evidence”

Site reliability engineering (SRE) is a set of principles and practices that integrate aspects of software engineering and apply them to information technology infrastructure and operations (I&O) problems. The main objective of SRE is to create high quality and scalable software systems. Site reliability engineer spends approx:

  • Fifty percent (50%) of their time in operational activities such as incident management, on-call support, and manual intervention
  • Fifty percent (50%) on development tasks such as feature development, automatic scaling, and automation of manual tasks

The SRE major helps break down the silos between software engineering and…


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