CK Power reduces errors and invoices faster using field service software

CK Power is a leading manufacturer and distributor of power units and power generation solutions. They serve a variety of markets and clients. Historically, service technicians used pen and paper to record information in the field. This creates a significant delay between the performance of a task in the field and the time information is entered into the systems in the office.

This video highlights how ExpandIT has helped CK . strength Improve their field service business by increasing efficiencies, reducing errors and billing faster.

Detailed overview

In this video, CK Power discusses how the use of ExpandIT field service software for digital time recording and planning has affected their business. Now, once you make the registration in the field it becomes visible in ExpandIT. This means that CK Power can not only bill faster, but also improve task planning. The map function in the CK Power planning tool enables the location of the service technician closest to the job. When a new job comes in, CK Power assigns it to an employee in the scheduling tool. The service technician can view the job and all its details in the mobile application.

CK Power stores all job-related information in ExpandIT. Worrying about lost or damaged worksheets is eliminated. This is not only an advantage for the office, but also for service technicians who have all the information easily accessible in the mobile application. In addition, it means a higher billing rate and better profits. CK Power has seen a huge difference in everyday life since switching to ExpandIT for digital time management.

Learn how ExpandIT can help your organization reduce errors and bills faster. request Free Demo today! For more information visit www.expandit.com.

by ExpandIT, www.expandit.com

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