Taking Your Data and Analytics to the Cloud at Data Summit 2022

Companies now collect more data than ever before, but challenges remain for accessing and analyzing them. David Armlin, VP solution architect and customer success, ChaosSearch, discussed “Learn, Unlearn, Relearn: Embracing the Future of Cloud Analytics,” during his Data Summit 2022 session. He presented results from a recent survey done by the company and Unisphere … Read more

New Oracle Fusion Cloud Service Integration Drives Efficient Customer Engagements

Oracle announced it has updated Oracle Service to embed data from Oracle Unity Customer Data Platform (CDP), helping customer service agents gain a complete view of the customer, improve agent efficiency, and enhance service quality. Part of Oracle Fusion Cloud Customer Experience (CX), Oracle Service and Oracle Unity CDP leverage artificial intelligence to help … Read more

The Importance of Uncovering the Value of Your Data is Discussed at Data Summit 2022

Wednesday’s Data Summit 2022 keynotes opened with Laura Sebastian-Coleman, data quality director, Prudential Financial, who discussed “Data Quality Deniers & What We Learn From Them.” One of the biggest organizational obstacles to data quality management is basic pessimism about the possibility of managing the quality of data. This is due to lack of clarity—the … Read more

How Wayfair Gains Insights from Clickstream Data at Data Summit 2022

At Data Summit 2022 in Boston, Sudha Viswanathan, staff engineer, Wayfair, presented a talk titled, “Gaining Insights From Clickstream Data.” As Viswanathan explained, Wayfair’s massive, petabyte-scale clickstream data environment consists of processes and data sources designed to capture and represent external customer activity while they browse one of Wayfair storefront sites/apps. To gain important … Read more

Top No-Pain Perks You Can Use to Retain IT Staff

A record-setting 4.5 million Americans quit their jobs in March, according to data released in early May by the Bureau of Labor Statistics. During a time of record staff turnover, IT leaders are pulling out all the stops in an effort to keep their teams as intact and productive as possible. While salary increases a … Read more

SAP Evolves for Next-Gen Enterprises

The world seems like it’s headed back to normal operations, but still, everything has changed. That was the vibe as customers of enterprise software giant SAP returned to an in-person event format for the company’s annual Sapphire conference in Orlando, Florida this month (although a virtual option was also still available). Indeed, the world, industry, … Read more

Winning Trust with Technical Leaders as Change Agents

I had just started in a role when we began building what became one of the first FinOps professional services practices in the world. We called our new consulting practice the “Cloud Financial Office”, but the discipline later became known as FinOps. During a client meeting, our team was about to make optimization recommendations to … Read more

Strategies for Succeeding With Data Projects in the Real World at Data Summit 2022

Data projects that are completed on time, address changing requirements, and deliver value in the real world require a combination of skills and technologies, as well as the right people. At Data Summit 2022, Marilyn Moise Rousseau, corporate manager database operations, Baptist Health South Florida, presented a talk titled, “How to Create and Sustain … Read more